Digital Direction is a Chicago-based professional services IT company with 19+ years of successful industry leadership providing Telecom Management solutions. We pride ourselves on delivering faster and greater ROI by delivering comprehensive solutions. VAS Consolidation for Telecom Network Solutions offered by 6D Technologies allows telecom providers to deliver innovative value-added services. These solutions also enhance the robustness of Telecom Network Infrastructure, ensuring connectivity, and service reliability, ultimately contributing to operational excellence in the telecom industry.
Communication Service Providers are leveraging new technologies to launch growth and stay ahead of change. Enable operational excellence and lean operations through improved automation, efficiency and effectiveness of core operations and structural separations. At present corporations around the world have invested huge sums of money in optimizing their network architecture and applications. Enterprises through this achieve more agility that allows them to operate more efficiently. This has led to Telcos looking for Solution Providers and Partners that can help them retain their Enterprises and offer Value Added Services simply beyond deploying box-based Technical Architecture. According to a market report published by Transparency Market Research the global Telecom Enterprise Services Market is on course to surpass the US$ 583 Bn mark by the end of 2030.
Automated Chargeback Management
We are the nation’s leading Managed Telecom Solution (MTS) organization, serving hundreds of satisfied customers. Our MPLS platform gives your business the flexibility to build a customized network infrastructure. Its customizable design allows you to choose whatever network architecture you prefer and how much room you need. Modernize the core and overcome legacy limitations by evolving to cloud-native solutions that enable new revenue streams, streamline distribution and mitigate risks. Evolve and expand into new, innovative market spaces, and stay at the cutting edge of new experiences and offerings in consumer, SMB and enterprise sectors.
In as little as 6 months, Digital Direction analyzed over 2,000 billing line items to secure and additional $4M in cost savings. Access a team of telecom experts who provide guidance, quick resolution, and assistance to optimize your telecom expenses. They will be your single point of contact and will quickly become a trusted extension of your in-house staff. There is a reason why our customer satisfaction is 98%, we only hire the very best in the industry. Bill McAuliffe from PICS Telecom has been an absolute pleasure to work with. His responsiveness to DFN’s requests has been exceptional, ensuring that we receive timely solutions.
Industry-leading managed voice and data
At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User generated content in real-time will have multiple touchpoints for offshoring. Our podcasts are audio blogs about interesting products, services, developments and events at Deutsche Telekom. With our products and our network, you can be sure to always #takepart in all the latest developments and technologies. Our client is a financial holding company with numerous consumer and business banks and over $45 billion in assets.
- Streamline the dispute resolution process, enabling you to efficiently handle and resolve chargeback claims with this telecom digital financial platform.
- When you work with Digital Direction, you will be assigned a team of dedicated professionals who are deeply invested in your success.
- Lifelong education and conferences, we offer comprehensive methods to learn for everyone.
- One of the largest private fiber networks in the Western United States with network reliability exceeding 99.999%.
- The Digital Direction team built an inventory baseline of primary, secondary, and even tertiary circuit connections across the globe.
- Soon after we replaced their costly MPLS network with a cost-efficient multifaceted network solution and also began day-to-day telecom management operations.
Our client expanded with 10 new locations in domestic and international markets over five years using Digital Direction’s MTS services. When you work with Digital Direction, you will be assigned a team of dedicated professionals who are deeply invested in your success. They are industry veterans with years of experience working with carriers, telecom rates and contract negotiation. I have worked with PICS Telecom for years and it has been a wonderful experience. Bill McAuliffe always goes above and beyond to address our needs and locate (or in some cases, build) difficult-to-find equipment.
Incubating Emerging Offerings
We did test both units upon receiving them, and they tested as advertised…If ever the occasion comes up with a neighboring telco in need of your services I will not hesitate to recommend you and your company. I have been pretty fortunate lately in regards to equipment failures and replacements, but PICS has always been (thanks to the quality of service I’ve received from you) at the top of my list when I do have a need. If there is any issues with the equipment after receiving it he has replaced it with no questions.
Consumer focused VoIP service providers often do not offer these features. Transform your banking experience with Agency Banking solution and AI-powered conversational baking for convenient and secured banking services anytime, anywhere, digital telecom solutions from your preferred devices. Our “customer first” philosophy enables us to provide a customized solution fitting our customers specific needs. Each customer receives a dedicated team member ensuring that we exceed expectations.
RESULTS OF THE TELECOM MANAGEMENT SOLUTION
Automation and streamlined workflows simplify bill processing, payment management, and expense validation, saving time and effort. Leverage our project management team to keep your carriers accountable and your projects on time. I really like working with PICS as they have helped us out in a bind, many times. Their products are great and if I ever have problems, PICS takes care of the issue right away. You and your company did an excellent job with the Nortel C1500 core repair and purchase.
Through its versatile portfolio of digital financial services, it continues to redefine the way transactions are conducted, setting new standards for reliability, security, and customer-centricity in the realm of modern finance. We are transforming into a modern company to be able to provide you innovative types of information and communication technology services. The future based on digital technologies is the one we want to shape together with you. Deutsche Telekom IT Solutions Slovakia is a synonym of progress, high quality and customer satisfaction. CVM and Analytics solutions empower telecoms with data-driven insights, optimizing customer engagement and network performance.
ABOUT OUR CLIENT
Industry experts in connecting people to their world securely and reliably from anywhere on any device. One of the largest private fiber networks in the Western United States with network reliability exceeding 99.999%.
Mobile operators are exploring additional revenue growth by providing connectivity for IoT / M2M deployments. The revenue per device is very small but the volume of devices is growing at such a tremendous rate that there is a notable impact on revenue. A leading provider of fiber networks for multifamily, single family, and mixed use developments. Our client is a Fortune 200 international manufacturer serving major brands across the globe. With hundreds of locations and over 70,000 employees, the client’s annual revenue exceeds $15 billion.
Great Company!
Our path in Slovakia is pawed by long term partnerships with successful global clients. Not only do we team-up with education institutions and public sector, we are as well a respected member of business chambers and professional associations. Digital Realty has announced that it’s expanding into the Italian market with a new Tier IV-quality data center, named ROM1. This announcement comes following the acquisition and pre-development planning of land in Rome. The facility will sit on a 22-hectare site, with construction set to comm…
Digital Frankfurt Sossenheim
On short notice Bill and the PICS Telecom team delivered on a couple new servers we had planned for the following year– receiving it before the end of the year warehouse inventory shutdown. I work with Bill McAuliffe and a lot of times we are buying switches but often we have off the wall or weird equipment that we have to find and Bill often times goes above and beyond. He may not always be able to get us the best price, but we definitely come back for the Service and effort. Join our team of passionate, dedicated, and fun individuals, and embark on a rewarding career journey.
Ignite Financial Inclusion with Digital Financial Services
Bill stands behind the products he sells, giving us complete confidence in our purchases. Bill is helpful and diligent and has helped me find necessary equipment many times when I had a short time window or needed something unique. Had a conversation with Bill and he helped me find the equipment I was looking for and gave me a great price! This is a wonderful company to work with, Thanks Bill for all of your help, you have been awesome to work with and I look forward to working with you on future equipment needs.
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